As you may be aware, we have previously delayed the ‘switch-off’ of Ad Hoc reports after listening to customer feedback about both the readiness of Quick Reports as a replacement, and the continuity of Ad Hoc Reports as a relied upon product among the userbase.
Based on further consultation, and in line with best practice, from January 2025, we will begin ‘sunsetting’ Ad Hoc Reports. This consists of a gradual withdrawal of support and issue resolution, instead of simply retiring it immediately.
The current timeline for this is below. Please note that this plan is subject to change, and we will aim to keep you informed of any amendments to it.
From January 2025
Support-only
Customers can log cases and seek support for any issues
Bromcom will provide support but will no longer develop any new features or functionality (statutory or otherwise) against Ad Hoc Reports, nor fix bugs/defects in it.
Bromcom will refer users encountering bugs to use Quick Reports instead.
Any additional requests for new features or functionality will be developed within Quick Reports (subject to approval).
From April 2025
Usage-only
Customers can continue to use Ad Hoc Reports
In addition to no longer fixing bugs/defects in Ad Hoc Reports, customers will no longer be able to log cases, seek support for issues or assistance on it.
Any requests for Support will be referred to the use of Quick Reports.
September 2026
Sunsetting / Retirement
While Ad Hoc Reporting may persist within Bromcom, there will be no guarantees from this point that the software will be available or usable. As the timelines involved are extended, this part of the product lifecycle is hardest to predict and is therefore the most at risk of change. However, we anticipate that, from this point, there will be no further use of Ad Hoc Reports and therefore the product can be safely retired and removed from the MIS.